RETURNS, REFUNDS & EXCHANGES:
We will accept returns of unworn, unwashed and otherwise unused full-priced merchandise within 14 days of receipt.
To request a return please email firstname.lastname@example.org with your order number, item(s) that you wish to return, and reason for return. The item must be sent back to us in the original packaging with all Barbara Katz and designer garment tags still attached. Please take care when trying on your purchases to ensure they are returned in the same condition in which you received them. You can also return your items in person at our Boca Raton location.
Last Chance Sale items are FINAL SALE and cannot be returned or exchanged.
We reserve the right to return any item that does not comply with our return policy.
Please include your packing slip or order details and ship the item(s) back to:
2240 NW 19th St #601
Boca Raton, FL 33431
Once received and accepted, all returns will be credited to the original payment method, excluding shipping costs. Refunds will be processed within 3-5 business days of receipt of return; however, some banking institutions require additional processing time.